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Joined: Oct 2010
Posts: 21
Member
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Member
Joined: Oct 2010
Posts: 21 |
We are using a toshiba strata cix/ctx and i have a question about putting a call on hold.
currently when a user places a call on hold the phone will do some kind of ringback to alert the user that a call has been placed on hold. currently, this happens after 1 minute. I would like to increase the time it takes for the warning to happen. can anyone point me to the program i can use to change this setting?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
In eManager it's under Station Assignments' Timer tab.
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Joined: Oct 2010
Posts: 21
Member
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Member
Joined: Oct 2010
Posts: 21 |
oh jeez. thanks very much. not sure how i missed that.
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