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Joined: Jul 2008
Posts: 20
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Nortel reception position, transfers a caller and intermittently receives a message that states 'no party to connect'. Has anyone experienced this and what is causing it. Thanks

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Joined: Feb 2005
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Well what is it they are doing exactly?





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Either of the two receptionists is attempting to transfer a call. They claim that this occurs from either phone, in no particular pattern, on no particular line, either by using a DSS key on the console or pressing transfer and the extension number. I will be going out there in about an hour to duplicate it myself. Just thought that I would ask for some direction before going on site.

Joined: Feb 2005
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So Feature 70 then.
Some things to try....

-Make sure they have 2 Intercom keys.

-Reboot system

-Reboot vmail too is call came in via AA.

If using Transfer Button then have them try Softkey on the Display instead to see if helps ....normally a fix the other-way around.

-If still persists then could be software corruption, a STARTUP is in order in that case.




=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada





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