web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2006
Posts: 5
Member
OP Offline
Member
Joined: May 2006
Posts: 5
Please I need Help.
My inter-tel cs 5200, just started with this problem.
When i have people calling in, if the calls do not goes to voice mail or an application, it is ok, the system release the line for a new call. But, if the calls goes to a hunt group or just go to a voice mail,after the person hangup, the system takes 1 minute to release the line for a new call. I already changed the port, already reset the system. i did it all. But still the same.
Any ideas that what i can do??

I have the system set like this Now. all calls goes to ex 100 and after to voice mail. But still the same. takes forever to the system release the CO line for a new call to come in.


dionalles jungls
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2005
Posts: 526
Member
Offline
Member
Joined: May 2005
Posts: 526
6.0 pr5 just came out Tuesday and it has this same issue. You can play with silence timers in the vms but when a caller hangs up and you do not it will not release the line it flashes it. It only seems to be an issue with copper lines. pr5 was suppose to fix it from dialing the digit twice that seems to be fixed in this release. I will update this when support gives me some feedback

Joined: May 2006
Posts: 5
Member
OP Offline
Member
Joined: May 2006
Posts: 5
I did not understand by " dialing the digit twice". can you explain?


dionalles jungls
Joined: Mar 2006
Posts: 328
Member
Offline
Member
Joined: Mar 2006
Posts: 328
I believe he's referring to the DTMF dialing bug(s) present in 6.0. I'm eagerly installing PR5 at a site tonight that has had intermittent "your call cannot be completed as dialed" messages and even calls being sent to the wrong place, despite the correct digits being dialed as viewed by call history and reports. FWIW - using ARS avoids the bug but directly choosing a trunk group or a trunk will trigger the bug.

Mitel obviously did little to no loopstart testing when they released 6.0. The first releases of 6.0 even had static and feedback in loopstarts, fixed in PR2.


Hackbarth Communications, L.L.C. - Serving South Central Wisconsin's Telecom Needs
Joined: May 2009
Posts: 1,198
Member
*****
Offline
Member
*****
Joined: May 2009
Posts: 1,198
What version is the system? It's unlikely that a CS will be at v6.

This sounds like a lack of CPC signal from the carrier.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
pvj 4
Who's Online Now
1 members (justbill), 183 guests, and 233 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5