We have a mailbox that is set up as our emergency dispatcher. Up until now, we've had so little activity with it, that I only had my cell number in as the number to notify. Well, that's got to stop, now that they are actually getting frequent calls!
We want to have the technical support team take this in turns. One individual to be the primary, and to roll over to another in the event that person doesn't respond to the notification. If the second person doesn't, either, does it roll back around and start at the first one again, or does it just give up?
