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#565236 01/28/14 05:01 PM
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i went to a site i din't program this system at first i wanted to add an appearance the the reception all buttons were locked,then looked further and saw user rights template i added the call apearance there and then to my set,my question is what is the use for this user template is it just for instead of programing other stations 1 by 1,??

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User template is when several sets will be programmed the same. Yes instead of 1 by 1

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to be able to check your messages by calling in the aa do i create some kind of short code??

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Yup, you need a selector code to transfer to *17

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my sc*17 action is "u" i doesn't do anything
I have *98 goes to my Day AA
what action should i reprogram *17 to go to mboxes??
Please bear with me as i at training myself on this ipo

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Should have a "?" in before the "U". I tend to use the "*" action, as most Avaya systems use a version of *7 or *17...


Last edited by mongo5150; 02/04/14 09:49 AM.

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