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Joined: Nov 2006
Posts: 45
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Joined: Nov 2006
Posts: 45 |
I have a customer with a t1 and when someone calls one of their DIDS the caller can hear ring back, but when they call the pilot number the caller hears nothing. Is this a sys parameter or is it a problem with the t1?
they have a 6.0 axxess.
Any help would be appreciated.
I'm sure its something simple that I just missed or can't remember.
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Joined: Nov 2001
Posts: 2,500
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Joined: Nov 2001
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Is it a T1 card programmed for DID or a T1/PRI card? There is a setting called "CO Provides Pregress Tones" for a T1/PRI card, this might be what your looking for.
Rhett
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Joined: Nov 2006
Posts: 45
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Joined: Nov 2006
Posts: 45 |
It is a PRI and co provides progress tones is checked as yes.
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Joined: Nov 2001
Posts: 2,500
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Joined: Nov 2001
Posts: 2,500 |
I have a customer with a t1 and when someone calls one of their DIDS the caller can hear ring back, but when they call the pilot number the caller hears nothing
Is the pilot number also a DID? "CO Provides Progress Tones" means Telco is providing the ringback.
Rhett
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