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Joined: Mar 2014
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Joined: Mar 2014
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Hello all! I am new here, and also new to business phone systems so I am completely bewildered. I just this evening learned how to program my speed dials. I have a DKT2010-SD in my business. In my lower office, the station name is MANAGER, and that's fine, however, in my upper office, it has the name of one of the old people from the business.. someone I truly do not want to be reminded of on a daily basis. Any ideas on how to change this?? Any help would be so greatly appreciated.

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Joined: Jun 2004
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Answer depends on the System Controller Model, not the Phone Model.

On the older DK Systems, it could be done from the phone set by dialing Intercom # 6xx (I forget the actual code, but think it was somewhere in the 620 range).

I never worked with the newer CIX/CTX systems, but I believe you have to connect to the controller with a PC and proper software to make name changes.

Joined: Mar 2014
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Thank you for the reply!

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You were 100% right! #620 was user name reset, and #621 asked me for the new username!!! THANK YOU A MILLION TIMES OVER!!!


Moderated by  Carlos#1, phonemeister 

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