EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
#573194 06/16/14 07:05 PM
Joined: Feb 2008
Posts: 683
RonP Offline OP
Member
*****
OP Offline
Member
*****
Joined: Feb 2008
Posts: 683
Got a customer whose Durafon Pro went out of warranty a couple month back and has 2 handsets, 10 and 11, on the system. The issue is with handset 11. While in an idle state, it rapidly beeps twice every 3 or 4 seconds. I thought it was the battery and swapped it out.....no joy. Full bars and charger says its fully charged. With the help of Engenius tech support, I tried to reinitialize the phone using the method support provided me. I could not access this feature. So they want me to send it in as an out of warranty repair. Now my guy feeling tells me its something that doesn't need to be sent in for. The reason I say this is that in the LCD display, there is an icon next to the battery icon that has a slash going through it. I don't know what the icon is for as its not listed in the manual. Support was not able to shed light on it. It also does not appear on handset 10........Any thought??????


St Petersburg
Advertising Sponsor
Joined: Oct 2004
Posts: 1,480
Member
*****
Offline
Member
*****
Joined: Oct 2004
Posts: 1,480

i would call tech support back and get a different person.


Moderated by  metelcom 

Link Copied to Clipboard
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,457
Posts640,016
Members49,481
Most Online5,661
May 23rd, 2018
Today's Birthdays
docjim, eddycurrent, FC de Argentina, matts520, NetworkKing, Randy from RACE, Zyeith
Newest Members
Goracing57, Michael Duffy, Jim22, hummerdave, Rusenga D
49,481 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 33
Ruben 9
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
18 members (jeffmoss26, dexman, EV607797, justbill, Carl Navarro, metelcom, sundance, BrianS, mbhydro, hitechcomm, OBT, Silversam, pvj, Professor Shadow, hbiss, Keyset6, JBean3329, 1 invisible), 156 guests, and 144 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud