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Joined: Jun 2014
Posts: 2
Member
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Member
Joined: Jun 2014
Posts: 2 |
Hello,
I am new to this Community and hope that you can help me to solve my problem with the TDA200 : ) I used the search function and read almost every thread about the tda200 and I have not seen any problem like mine.
Setup: TDA-200 Model No.: PSLP1207 Around 50 telephones (e.g. KX-T7665) Line: ISDN
Problem: Incoming calls from certain numbers are manipulated. E.g.: We receive a call from the number 0751 #####, the display of our office phones show 07751 #####. So somewhere a digit is added making it impossible to use the recall function. Since a few days the same thing happens with calls from other numbers. 0407 gets changed to 04407.
I could not understand where this is coming from. I checked the Caller ID Modification, but then read that it would not matter, since we are using ISDN. The CLIP modification does not seem to be misconfigured as well. I used the "ISDN Protocol Trace" and logged an incoming call from the above mentioned number. In the log the number was 751 #####, the display still showed 07751 #####.
I am stuck right here and have no clue where to look. Any help leading towards a solution is appreciated.
Thank you very much.
Greetings Mark
(Sorry for any mistakes or unclear phrasing. English is not my main language.)
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
If it coming in correct on the trace then the system must be adding it It is unusual to add a number second digit in. There must be something on the modification table for national numbers
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jun 2014
Posts: 2
Member
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Member
Joined: Jun 2014
Posts: 2 |
As mentioned above, the Modification Tables seem to be irrelavant since we are getting the CLIP via ISDN. I checked the tables anyway and they are all empty.
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Joined: Sep 2010
Posts: 5
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Member
Joined: Sep 2010
Posts: 5 |
As mentioned above, the Modification Tables seem to be irrelavant since we are getting the CLIP via ISDN. I checked the tables anyway and they are all empty. Have you checked all four table modifications (1, 2, 3, 4)?, In all three tabs (Leading digits, Length of Digits, CLIP)?
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