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Joined: Mar 2006
Posts: 58
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OP
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Joined: Mar 2006
Posts: 58 |
On Officeserv 7100 How do I program a ring group to overflow directly to a user's mailbox?
Last edited by Best Comm; 07/03/14 11:17 AM.
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Joined: Apr 2008
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In voicemail. Open block table->menu->forward station->XXX (group number) goto mbx XXX.
Bobby Mreen
Communications Technician
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Joined: Jun 2014
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But you are wanting the STN Group (already ringing) to overflow after x seconds to a voice mailbox, right?
If you create a MBX for that STN Group, you can overflow to the MBX by pointing 'Next Port' to the VM Group. We called it the company's general mailbox - that's what the primary/no answer message says, while the recorded name still says "Operator" so that's the name heard when AA transfers to the STN Group.
Then we have only a couple of users that pick up the general messages and we put a MW 500 button on their keyset.
Is this making sense?
- Jim
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