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#574149 07/03/14 03:15 PM
Joined: Mar 2006
Posts: 58
OP Offline
Joined: Mar 2006
Posts: 58
On Officeserv 7100 How do I program a ring group to overflow directly to a user's mailbox?

Last edited by Best Comm; 07/03/14 03:17 PM.
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Joined: Apr 2008
Posts: 457
Joined: Apr 2008
Posts: 457
In voicemail. Open block table->menu->forward station->XXX (group number) goto mbx XXX.

Bobby Mreen
Communications Technician
Joined: Jun 2014
Posts: 4
Joined: Jun 2014
Posts: 4
But you are wanting the STN Group (already ringing) to overflow after x seconds to a voice mailbox, right?

If you create a MBX for that STN Group, you can overflow to the MBX by pointing 'Next Port' to the VM Group. We called it the company's general mailbox - that's what the primary/no answer message says, while the recorded name still says "Operator" so that's the name heard when AA transfers to the STN Group.

Then we have only a couple of users that pick up the general messages and we put a MW 500 button on their keyset.

Is this making sense?

- Jim

Moderated by  nameless, pvj 

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