EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
#574316 07/08/14 11:04 AM
Joined: Nov 2007
Posts: 218
Member
OP Offline
Member
Joined: Nov 2007
Posts: 218
Have a new customer a dentist that went from an answering machine to the SBX VM. We set this up on a menu with a single digit dial (1) that goes to the recpetion/general mailbox. Apparently this guts patients are used to leave your message after the beep on an answering machine. Is there a way to default the AA so that if nothing is done or chosen it will default to the mailbox for ext.100? Thanks


phoneguy1
Global Test Supply 728x90
Joined: Jan 2008
Posts: 3,819
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,819
Error/Time Out Destination -- if
the caller dialed an invalid
number or dials nothing, the call will be routed to
the Error Destination (Tone /
Attendant / Hunt / VMIB).
PGM 228 + FLEX 12 +
FLEX 2 Value +
[HOLD/SAVE]
VALUES --
FLEX 1 = Tone
FLEX 2 = Attendant (Ring Assign)
FLEX 3 = Forward to Hunt Group
FLEX 4 = VMIB Announce (001-070 Adm)

As you can see there is no choice for a mailbox. You would have to send the call to station 100 which is auto forwarded to voice mail. The other option is to program the night ringing to send the calls directly to mailbox 100 and not use a menu but then callers who can push buttons would not be able to leave a message in any other box.

Last edited by Derrick; 07/08/14 11:45 AM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Nov 2007
Posts: 218
Member
OP Offline
Member
Joined: Nov 2007
Posts: 218
Thanks that will work. The mailbox for 100 is the general delivery anyway so it goes exactly where we need it to go. Thanks for the help


phoneguy1

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,466
Posts640,071
Members49,483
Most Online5,661
May 23rd, 2018
Today's Birthdays
baldy, gtrs, laertao, patrick8154
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 37
Ruben 7
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (hitechcomm, sundance, Mercenary Roadie, dexman, BobRobert, justbill, jeffmoss26, Yoda, phonman123, metelcom, ToshiGal75, RATHER BE FISHING, mohammed abdelaa, 2 invisible), 113 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud