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Joined: Jul 2014
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doclon Offline OP
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Installed a expansion card. Phone will call other extensions but not dial out. There is a dial tone.Message: key unavailable. Is there programming necessary. seller of card says no. no PC discs available. Possible from phone?

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What expansion card? Digital Station card, CO card, analog station card?? Use F#3 to find out what is programmed on the line keys. (and other keys) of the phone.

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doclon Offline OP
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Comdial DX 80 / 120 8 Port Digital Expansion Card 7220

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doclon Offline OP
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f#3: dir# unavailable

then icm 3 and extension red light on

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Feature #3 is the basic "lookup" for key programming. If that isn't working---I don't know what you can do.

Do you have a manual? Or a user guide? What is happening on other phones that were working before? Is this just happening on the phones on the new card??

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doclon Offline OP
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Yes, only on phones attached to new card. Have tried working phones-no difference. Is there programming necessary?
Guy I bought card from said no.

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E Bay tech support

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doclon Offline OP
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Thanks!!!
The company I bought the system from went out of business about 5 years ago. I have called a dozen or so telecoms to upgrade my system and do some programming and no one ever came through for me.
I was hoping one of you could help me with this issue.

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RIP Moderator-Nisuko-Tie, General
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maybe if you where a bit more specific as to where you are located someone here might suggest someone you could call to help you out .

you could also check the installer link at the top of the page here


Skip
------------------------------------

Serving SW and West central Fl since 1984
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doclon Offline OP
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I am in Monroe NY 10950. It is near the Harriman exit on the NYS Thruway. Would love a referral from one of you.
The telecom was On Demand communications-They were out of Poughkeepsie, NY.

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