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Joined: Jul 2014
Posts: 9
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Joined: Jul 2014
Posts: 9 |
Installed a expansion card. Phone will call other extensions but not dial out. There is a dial tone.Message: key unavailable. Is there programming necessary. seller of card says no. no PC discs available. Possible from phone?
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Joined: Mar 2001
Posts: 3,268
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Joined: Mar 2001
Posts: 3,268 |
What expansion card? Digital Station card, CO card, analog station card?? Use F#3 to find out what is programmed on the line keys. (and other keys) of the phone.
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Joined: Jul 2014
Posts: 9
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Joined: Jul 2014
Posts: 9 |
Comdial DX 80 / 120 8 Port Digital Expansion Card 7220
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Joined: Jul 2014
Posts: 9
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Member
Joined: Jul 2014
Posts: 9 |
f#3: dir# unavailable
then icm 3 and extension red light on
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Joined: Mar 2001
Posts: 3,268
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Member
Joined: Mar 2001
Posts: 3,268 |
Feature #3 is the basic "lookup" for key programming. If that isn't working---I don't know what you can do.
Do you have a manual? Or a user guide? What is happening on other phones that were working before? Is this just happening on the phones on the new card??
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Joined: Jul 2014
Posts: 9
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Joined: Jul 2014
Posts: 9 |
Yes, only on phones attached to new card. Have tried working phones-no difference. Is there programming necessary? Guy I bought card from said no.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
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Joined: Jul 2014
Posts: 9
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Joined: Jul 2014
Posts: 9 |
Thanks!!! The company I bought the system from went out of business about 5 years ago. I have called a dozen or so telecoms to upgrade my system and do some programming and no one ever came through for me. I was hoping one of you could help me with this issue.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
maybe if you where a bit more specific as to where you are located someone here might suggest someone you could call to help you out .
you could also check the installer link at the top of the page here
Skip ------------------------------------
Serving SW and West central Fl since 1984
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Joined: Jul 2014
Posts: 9
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Joined: Jul 2014
Posts: 9 |
I am in Monroe NY 10950. It is near the Harriman exit on the NYS Thruway. Would love a referral from one of you. The telecom was On Demand communications-They were out of Poughkeepsie, NY.
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