Wave 500 - Tone echo - Phone & VOIP Info

Print Thread

Rate Thread

Wave 500 - Tone echo #576175 08/20/14 06:36 PM
Joined: Aug 2014 Posts: 26 California Vertech Member
Vertech Member Joined: Aug 2014 Posts: 26 California	I have a customer that complains that when she dials using her phone she hears the numbers echo. She claims it happens when using the handset as well as on speakerphone. They have digital cable lines (fake POTS). Anyone else have this? What can be done to fix it? Sales and service of Mitel, Inter-Tel, Vertical, Hosted, and call recording solutions for Southern California.

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: Wave 500 - Tone echo Vertech #576177 08/20/14 07:03 PM
Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina	Yep. Go to the trunk groups and play with the Db settings.

Re: Wave 500 - Tone echo Vertech #576178 08/20/14 07:06 PM
Joined: Aug 2014 Posts: 26 California Vertech Member
Vertech Member Joined: Aug 2014 Posts: 26 California	Thanks RBF, will give it a try. Any suggested settings? Sales and service of Mitel, Inter-Tel, Vertical, Hosted, and call recording solutions for Southern California.

Re: Wave 500 - Tone echo Vertech #576179 08/20/14 07:11 PM
Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina	I remember having to play with it as it seemed to be carrier/modem dependent. Some were so bad I had to have tech support remote in and do site specific backdoor changes. I hate cable lines.

Re: Wave 500 - Tone echo Vertech #576182 08/20/14 07:33 PM
Joined: Aug 2014 Posts: 26 California Vertech Member
Vertech Member Joined: Aug 2014 Posts: 26 California	I hear that! These digital cable lines will be the death of me. There should be law banning them. I will go onsite and work with support. Sales and service of Mitel, Inter-Tel, Vertical, Hosted, and call recording solutions for Southern California.

Moderated by EV607797, MnDave, nfcphoneman

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums Other TDM Phone Systems Vertical Telephones & Systems Wave 500 - Tone echo