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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
I have a problem that Im not sure if im programed right
When you call an internal EXT as a Voice over call, and they don't pick up the handset and continue to talk.
Then if someone does the Pick-up group code (*#) they pick-up the internal call instead of the new call ringing in the POTS line.
Any help will be appreciated
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Joined: Mar 2014
Posts: 365
Member
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Member
Joined: Mar 2014
Posts: 365 |
Will directed call pick up work?
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Joined: Sep 2004
Posts: 4,225 Likes: 2
Member
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Member
Joined: Sep 2004
Posts: 4,225 Likes: 2 |
How do you have the system programmed? Are you setup with lines appearances on the phone in a square key config?
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Joined: Apr 2005
Posts: 2,527 Likes: 4
Member
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Member
Joined: Apr 2005
Posts: 2,527 Likes: 4 |
Tony,
need more info.
FYI
A voice over call on a NEC means you call a busy extension and speak over the existing call without them hearing you.
Hands free answer back is when you call a extension and they can answer and converse without picking up the handset.
We get old too soon, smart too late
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