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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
The system is already using the external port for MOH but would like a seperate external MOH for their restaurant. Is there an adapter like on the 200 to convert a extension port to a MOH port? If so please explain Thanks.
Thanks in Advance
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Wish someone would respond!
Thanks in Advance
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Joined: Nov 2008
Posts: 32
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I am not a phone Tech. I am a tech, tech.
You many need to give more info, What Model 3300 are you using?
Is connected to an SX cabinet or the like?
Our setup has a 3300 MXe. It has TRS plug on the back of the controller for MOH. (un used)
However in our connected SX2000 cabinet, we have and E and M Trunk card (pair1) connected to a CD Changer. Also unused.
I don't know if you can use them both or not.
I did find this in the Help.
Analog Music on hold is limited to one per system.
MOH help does expand that to say that 65 Sources of music can be connected to an MEe or LX with 512MB ram.
one for MOH and 64 for Tenant Music on hold or ACD embedded MOH.
I am not sure if the system will let you do what you are looking for unless you want to get into tenanting. Additionally there is the option using Digital MOH.
Do a web search for multiple moh mitel.
Last edited by LinuxTech; 10/16/14 02:55 PM.
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Like it says they are already using the external port on the switch. It has about 9 asu cabinets connected to the 3300 5.0. It has analog cards in the asu but no trunks or digital ports. Is there an adapter to change a analog port into a MOH source?
Thanks in Advance
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Joined: Sep 2005
Posts: 840
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You can upload MOH to the 3300 itself. Is that not a suitable solution for them?
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
No they need a specific Player to play music on it. was not sure if we could do an analog adapter like on a 200icp.
Thanks in Advance
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Joined: Jul 2003
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You only options would be to install a per node or universal asu to get the second external moh working
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