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#584720 02/16/15 11:05 AM
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Ext 340, the phone that was originally was installed was flashing like a Christmas tree. Customer swapped phones. New phone makes calls but the display is stuck saying “data locked FW456-000.02C” and one button is lit up red.

What does that mean? Bad port?


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Could be bad port, corrupt programming, wrong model phone plugged in on the port. Definitely need to look at the programming to make sure a large screen wasn't plugged into a port programmed for a different model of phone.


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It would have been an EP-100 24 Button swapped for an EP-100 24 Button.

I'll take a look at programming. Maybe the old phone went bad and messed up the programming... I just saw that somewhere.

Last edited by tylan; 02/16/15 01:40 PM.

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