Business Phone Systems

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Joined: Jul 2012
Posts: 129
tday Offline OP
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I have a property with a Mx controller with the embedded voicemail. They have a Rad in the VM setup for wakeups. If the front desk sets it from the console it works fine. If a guest gets in and sets it thru the rad it says it is set but does not go off. I can not find anywhere that this option can be set up for guest to do. I was never aware of guest being able to set their own thru mitel embedded mail. If this is possible how does it work?


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Joined: Jul 2012
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tday Offline OP
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ok well the issue as it turns out is that the Voicemail is restricted in form 5 to call guest rooms since they use auto attendant. They do not want someone to dial the guest direct. Now if we enable that all works. So I switched the rad from ten 1 to ten 2 which allows Vm to communicate with it but it still will not call the room when it is set thru vm. Any ideas on this?


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Joined: Oct 2004
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In form #4, make sure you have an access code set for "automatic wake-up"


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