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Joined: Jul 2012
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I have a customer who has a 200el and wants caller ID to show up on the console and digital phones. We have confirmed that it is coming in from the telco provider. They have 2 LS/GS cards now. Is it as simple as an upgraded card or is new licensing also required?
I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!
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Joined: Apr 2007
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no caller ID on a LS/GS, you need a LS Class card or Pri
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Joined: Jul 2012
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So no software or license update required?
I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!
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Joined: Apr 2007
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if this is for digital sets and console just programming and appropriate trunking, not LS/GS. Different story if Class to ONS
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Joined: Apr 2007
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what software and release do you have?
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Joined: Jul 2012
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Makes sense. I would have to double check. I believe it is the latest? lw19?
I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!
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Joined: Aug 2005
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Remember to check COS options 502/503 for the sets where you want CLASS data to appear (including console COS). Verify 507/508, should be on by default for supersets and IP.
For ONS phones, you need an ONS/CLASS card in place of the ONS card, and check COS options 502, 503, 505, 507, 508, and 510.
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