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#592381 08/25/15 09:01 AM
Joined: Aug 2011
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I am using OS7400 ver 4.75 and everytime I try to log on with the samsung softphone ver 1.3.1.2(jan 08) the soft phone fails to register.the sams laptop is running DM
When I whitelist the laptop IP on the ipphone whitelist, the softphone registers temporarily and then fails. Also the IPPBX MP40 card ping response fails intermittently like 8 sec up 12 sec down.
Now is there a way I can work with IP devices on the OS7400 without whitelisting them or is there a higher version of the samsung softphone


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Hi, I'm using 4.80, but under 2.7.1 ITP information on the very right hand side (you may have to scroll) is an option to "Use IP Whitelist" Set this to disable.

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thanks i will try that soon


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Its working Ok. Now how do I register a laptop on DHCP and on a different VLAN to work with the IPPBX?
The IPPBX is on 172.27.2.10 and a PC with dhcp ip 172.27.11.29, I need it to register the extension. I am not that networks savvy n plz help.


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I believe there is an issue running the old softphone client with recent MP40 software versions.
I have a site where the mp40 became unresponsive on the network when I upgraded it to 4.80 and connected the old OS Softphone client.

OS communicator has a softphone mode is has replaced the old softphone application.

You can add x.x.x.255 to the whitelist to add the entire network range, or disable the whitelist for that particular extension.


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