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#5922 05/02/05 09:52 AM
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Customer has an ATT Merlin Plus. Ext 12 is connected to an SAA unit which is connected to a Wheelock device which is then connected to a loud bell. Problem is that the bell isn't working anymore. I'm going to start by replacing the SAA, then the wheelock device. I can't seem to find a model # on the wheelock and I need to find something comparable. The wheelock device has a turn switch and is labeled 'ON (1)', 'OFF' & ON (2). Any idea what model this could be, I know its pretty old.

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#5923 05/02/05 11:51 AM
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let me dig back into my mind.....if im not mistaken you could use a GPA adapter made for the Merlin..........

Matt...go on AVAYA website into documentation, look at the M+ manual....it should have it in there....

#5924 05/03/05 02:42 AM
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i just did this with a customer that needed
a loud bell off of a 10bis
call tqm @1866-876-2500 they had the parts and pre tested them prior to shipment
the alert was a uta-1 and a saa

#5925 05/06/05 02:58 PM
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In my notes I have the Wheelock relay as model number CRT-40. I think that's the relay with the round case.

#5926 05/06/05 04:44 PM
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I did a search on wheelock crt-40 and found nothing. What do you recommend as a replacement. The existing wheelock deice has an modular input from the phone and a modular output that's connecte to a modular input on the bell.

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#5927 05/06/05 05:25 PM
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could you use the little viking amp tied to the speaker of the phone?

https://www.vikingelectronics.com/products/pdf/m2w.pdf

#5928 05/10/05 03:14 PM
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Unfortunately I'm not familiar with that one (modular). They might not even make the CRT-40 anymore. That had to be wired manually if I recall correctly.

#5929 05/10/05 03:20 PM
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Connecting the speaker leads to an amp is a good idea. I did that with a Rolmphone into a paging amp, but used a 600-600 ohm isolation transformer. A horn speaker would only need about 5 watts or so to be loud.


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