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Joined: Jan 2007
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Greetings, I've never had this come up before: When the reception dials a person’s extension, that person’s name shows up on the Nortel system. The Samsung doesn’t do that. If possible, program it so it does the same thing. If it can’t be done, plz let me know. The receptionist finds that helpful because sometimes they dial the wrong extension and they would know it is wrong by the name that shows. TIA, John
John 807
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
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The setting you're after is called "ring back station name". it's in MMC300 down here, not sure if it's the same for you guys
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Joined: Jan 2007
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Thanks, I'll take a look.
John 807
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And that was it. Thank you for all you do.
John 807
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
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NP.
FYI that setting was introduced in about 2.4 or 2.6 idcs100/500 R2 software.
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Joined: Jan 2007
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I wonder why I've never encountered the question before? And why it's not on by default? I only started doing Samsung in 2010. Before that I was doing Nortel everything from Norstar thru Option 81. If you have time last question How many SMTi 5264's per 5220s? Thanks
John 807
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
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The ip aom'a have the same limitations as digital aom's. 4 per extension.
The ip aom's will pass poe through to the phone if it's on the pass through port
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Joined: Jan 2007
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Thanks I only need to do two on the same phone.
John 807
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Not sure if I know I'll be able to figure out how to configure them tmw. I'll try to suffer through the limited documentation I have. Thanks
John 807
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