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Joined: Dec 2005
Posts: 26
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Joined: Dec 2005
Posts: 26 |
A call comes to a DID - which has a Ring In Destination of an application. The application plays a greeting with options. If the caller "holds the line" I would like the digit translation timeout to ring a set of phones. A hunt group only rings the first number in the group, unless it is busy or doesn't answer, but I would like it to ring ALL the phones.
Ideas?
Thanks
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Joined: Dec 2005
Posts: 26
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Joined: Dec 2005
Posts: 26 |
Oh, by the way, I am on a 5400 with EM and these are IP endpoints.
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Joined: Feb 2006
Posts: 54
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Joined: Feb 2006
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Joined: Feb 2006
Posts: 54
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Joined: Feb 2006
Posts: 54 |
sorry about that. hit the wrong button and deleted my responce. let me try that again..
go into ext list--IP/Endpoint and start a new list. put all the ext's you want to ring in it. then go to the HG that you have set to ring in th members list, take out any endpoints, and put that list in. this will make al the phones ring at once. :bow:
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Joined: Dec 2005
Posts: 26
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Joined: Dec 2005
Posts: 26 |
That's it! I created the endpoint list, put it in the hunt group, well, you know the rest...
Thanks!
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