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Joined: Feb 2004
Posts: 117
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Joined: Feb 2004
Posts: 117 |
Can anyone tell me what would prevent me from getting an outside line by dialing 9 on a 6945 system phone? My system software is: CUCM 8.6.2.22900-9. I can dial internally and can receive calls when dialing my extension from outside but cannot dial out. Any help would be appreciated. Thank you.
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Joined: Dec 2014
Posts: 8
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Joined: Dec 2014
Posts: 8 |
Make sure you have a route pattern in the same CSS as the line is in that allows calls to 9.XXXXXXXXXX
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Joined: Aug 2014
Posts: 12
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Joined: Aug 2014
Posts: 12 |
Dialed Number Analyzer in serviceability area is a good tool.
Sounds like it does not have the correct CSS
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Joined: Aug 2016
Posts: 3
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Joined: Aug 2016
Posts: 3 |
Have the correct CSS for the Directory number you will use on the 6945.
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