Inter-Tel 10.001 Extension with no Voice Mail|Sundance Business VOIP Telephone Help

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Inter-Tel 10.001 Extension with no Voice Mail #599643 04/08/16 10:51 AM
Joined: Jun 2015 Posts: 3 Connecticut AlexanderDelarge OP Member
OP AlexanderDelarge Member Joined: Jun 2015 Posts: 3 Connecticut	So I inherited this system and all I know how to do is log in, change names, passwords, and swap extensions. We have a user who cannot be reached from outside our company. The systems says "The number (extension) entered is not valid". I looked in the database and he does not seem to have a VM box. I don't know how to go about creating one. If anyone has a quick help PDF for me on this system for stuff like that that would be great.

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Re: Inter-Tel 10.001 Extension with no Voice Mail AlexanderDelarge #599646 04/08/16 11:38 AM
Joined: Oct 2009 Posts: 109 Wisconsin Cans and String Member
Cans and String Member Joined: Oct 2009 Posts: 109 Wisconsin	Navigate to Voice Processor/Devices/mailboxes and right click in a blank area on the right to created associated mailbox. If the mailbox is not needed but just need to dial the extension, Voice Processor/Devices/Extension IDs and do the same thing. Hope this helps. Good Luck! Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager

Re: Inter-Tel 10.001 Extension with no Voice Mail AlexanderDelarge #599653 04/08/16 02:31 PM
Joined: Jun 2015 Posts: 3 Connecticut AlexanderDelarge OP Member
OP AlexanderDelarge Member Joined: Jun 2015 Posts: 3 Connecticut	Worked great thanks.

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