|
|
|
|
Joined: Aug 2013
Posts: 10
Member
|
|
Member
Joined: Aug 2013
Posts: 10 |
Hello Everyone
I've been trying to upgrade a system from version 1.5 to version 5. Have installed pc pro 5 and got the firmware but everytime i try to upgrade the firmware i get invalid firmware package file.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
|
Member
Joined: Nov 2008
Posts: 953 |
What Type of System are you trying to upgrade?
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
|
Joined: Aug 2013
Posts: 10
Member
|
|
Member
Joined: Aug 2013
Posts: 10 |
trying to upgrade the sl1100 from firmware 1.5 to the current version which is 5. Also, all the phone went dead, no dial tone, until reboot and now CLI not working. Have had issues with the same system trying to install a tapi driver
|
|
|
|
|
Joined: Mar 2014
Posts: 365
Member
|
|
Member
Joined: Mar 2014
Posts: 365 |
There were a fair amount of changes done since v1.5. In the US we are up to ver 6. I'd check your CLI programming as defaults may have changed. You might try going to the latest ver 6. Many times issues can be fixed by defaulting the system then reloading a back up.
|
|
|
|
|
Joined: Nov 2008
Posts: 953
Member
|
|
Member
Joined: Nov 2008
Posts: 953 |
Anytime you do an Upgrade you'll Have to Reboot. If it was me I would reprogram the Database after taking such a large leap to a higher revision. Just to be sure there are no issues. But that's just me. (Can't stand call backs).
"The Only Stupid Question, Is the Question Thats not Asked."
|
|
|
|
|
Joined: Aug 2013
Posts: 10
Member
|
|
Member
Joined: Aug 2013
Posts: 10 |
I've tried everything, and its comes back to invalid firmware package file, just won't let me upgrade
|
|
|
|
|
Joined: Aug 2013
Posts: 10
Member
|
|
Member
Joined: Aug 2013
Posts: 10 |
Think i may just give up on this system
|
|
|
|
|
Joined: Oct 2012
Posts: 252
Member
|
|
Member
Joined: Oct 2012
Posts: 252 |
Potential dumb question, but have you tried re-downloading the software & confirming with the Download Verification utility that the software is good? Also, did you upgrade your PCPro software to Release 5?
|
|
|
|
|
Joined: Mar 2014
Posts: 365
Member
|
|
Member
Joined: Mar 2014
Posts: 365 |
try downloading from www.necsl1100distributors.com. Both PCPro v6 and sl1100 software v6.
|
|
|
|
|
Joined: Aug 2013
Posts: 10
Member
|
|
Member
Joined: Aug 2013
Posts: 10 |
Have done them both, and still the same issues
Have verified, also
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BrianS),
271
guests, and
40
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
