Business Phone Systems

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Europe is not on the same version as US, make sure the version you are trying to upload is the European one.


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Yes, always download from your NTAC login - never from a 3rd party site. You want to be sure to get the firmware for your region.

If you've exhausted all options, you may need to contact NEC support to enlist their help.


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Not all flash drives are compatible FYI. Try a different one. If USB try a smaller 2.0/1.1 drive only.

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I'm pretty sure there is a Difference between the UK version and the US. I would check there First with NTAC.


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Each region has it's own version of software. You need to find and load the correct one for your region. The CPUs are keyed so that you can only load the correct one. Same applies for licensing..


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If there is no MEMDB card on the processor card you will come up with the invalid firmware package.

If the system was installed without VM the installer may have removed the daughter board. You will need to put one on to upgrade it via a Flash Card.


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