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Joined: Jun 2012
Posts: 23
Member
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Member
Joined: Jun 2012
Posts: 23 |
Thanks but the only Release I see is Release on LSR and that is set to Yes
I don't see Supervised or Unsupervised Transfer at all.
I'll try different things, but thanks again for all of your help
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
I think you were looking at the switch settings and not the mailboxes. Under where it shows "Transfer? Yes-->X" is where the option to release the call. By default it shows "Await Answer". Change it to Release.
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Joined: Jun 2012
Posts: 23
Member
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Member
Joined: Jun 2012
Posts: 23 |
That was it, thank you.
I had change it for the mailbox and each individual mailbox
Thank you again
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