Business Phone Systems

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Joined: May 2010
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mtnman Offline OP
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I upgraded software on my cell phone to marshmallow and now I have no audio, transmit or receive but the phone logs on just fine. Also have wireless 6021 phone connected remote and it works just fine. Any Ideas?

Atcom VoIP Demo
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Are you on the latest build of WeVoip? WE_VoIP_V4700a_FE30_01


John 807
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mtnman Offline OP
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Yes

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mtnman Offline OP
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Just tried it on another Verizon Samsung galaxy 5S and works fine with the older cell phone software. Maybe need to figure out how to uninstall the new update on my cell phone.

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What system and what s/w release are you on?


John 807
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mtnman Offline OP
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It is connected to a OS7100 with software version 4.91

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Support had me upgrade to 4.95 on my test OS7100. I also have the latest s/w on my cell phone and can't get the phone to register to the system The profile saves but the phone won't register. We are still working on it. Supports latest suggestion is that we reinitialize the 7100 and only program the WeVoip stuff and see if it works.


John 807
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Same issue in the UK on the S5 Marshmallow update.

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Defaulted and reprogrammed the 7100 with only WeVoip settings. Cell phone with Marshmallow Profile saves but cell won't register Registration failed (Server not responding).


John 807
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To the OP in 5.2.24 are you set for TLS or UDP? if you are set to TLS you might try UDP.


John 807
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