Business Phone Systems

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Joined: Jul 2016
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Hi All
on the EMG800 can you print call records via the smdr to show calls made after entering an account code before making a call.
A law firm want to enter account codes for certain clients and then at the end of the month print out a report showing the lenght of time spent on calls relating to that account code. i was hoping this could be down via the smdr or would you have to have some extra software package.
thanks in advance

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Joined: Aug 2003
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You can set the system up to email you SMDR records either daily, or weekly. So, you could compile a spreadsheet and extract the needed information.

In reality, you're going to want a Call Accounting system to be able to automate the searches, and make things simpler for the customer.


Moderated by  EV607797, MnDave, nfcphoneman 

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