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forward a phatom to external number #600653 05/11/16 09:59 AM
Joined: Jun 2015 Posts: 43 london,uk strongbrew101 Member
strongbrew101 Member Joined: Jun 2015 Posts: 43 london,uk	hi, im having issues forwarding a phantom to an external number, ive been putting the sustyem unto online monitor and adding the destination in forward infomation. any clues as to why its not forwarding, or a suitable workaround. its a dial option of a CRA table

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Re: forward a phatom to external number strongbrew101 #600671 05/11/16 06:34 PM
Joined: Sep 2008 Posts: 392 Scappoose,OR Steve Layton Member
Steve Layton Member Joined: Sep 2008 Posts: 392 Scappoose,OR	What system are you working with here? That can determine how you forward the call.

Re: forward a phatom to external number strongbrew101 #600684 05/12/16 02:02 PM
Joined: Apr 2002 Posts: 144 NE Ohio tonysprout Member
tonysprout Member Joined: Apr 2002 Posts: 144 NE Ohio	Sounds like a Mitel 5000. (intertel Axxess) If it ain't broke, don't fix it!

Re: forward a phatom to external number strongbrew101 #601147 05/29/16 12:13 AM
Joined: Jun 2015 Posts: 43 london,uk strongbrew101 Member
strongbrew101 Member Joined: Jun 2015 Posts: 43 london,uk	yes this the 5k

Re: forward a phatom to external number strongbrew101 #602349 07/18/16 04:25 AM
Joined: Aug 2005 Posts: 2,125 salinas, CA, USA telephoneguy Member
telephoneguy Member Joined: Aug 2005 Posts: 2,125 salinas, CA, USA	Can't speak specifically to the 5K, but on the 200 and the 2K, I usually had to create an abbreviated dial code and then forward the phantom to the abbreviated dial. \| VBC Salinas \| Valley Baptist Church, Salinas - worship and prayer for Salinas California

Re: forward a phatom to external number strongbrew101 #602372 07/18/16 07:54 PM
Joined: May 2009 Posts: 1,198 Connecticut DND ON Member
DND ON Member Joined: May 2009 Posts: 1,198 Connecticut	No such thing as "abbreviated dial code" on a 5000. Does the phantom forward properly if you dial it directly? If not, cancel the OLM forwarding and use feature code 359. Edit: just noticed the OP is old. Hopefully it's been resolved by now. Last edited by DND ON; 07/18/16 07:57 PM.

Re: forward a phatom to external number telephoneguy #602578 07/23/16 04:24 PM
Joined: Aug 2005 Posts: 2,125 salinas, CA, USA telephoneguy Member
telephoneguy Member Joined: Aug 2005 Posts: 2,125 salinas, CA, USA	Originally Posted by telephoneguy Can't speak specifically to the 5K, but on the 200 and the 2K, I usually had to create an abbreviated dial code and then forward the phantom to the abbreviated dial. \| VBC Salinas \| Valley Baptist Church, Salinas - worship and prayer for Salinas California

Re: forward a phatom to external number strongbrew101 #602601 07/25/16 10:45 AM
Joined: May 2009 Posts: 1,198 Connecticut DND ON Member
DND ON Member Joined: May 2009 Posts: 1,198 Connecticut	Well, I can speak specifically to the 5K and was hoping to keep the guy from chasing his tail for nothing.

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