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Joined: Jun 2004
Posts: 302
Member
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OP
Member
Joined: Jun 2004
Posts: 302 |
7200 Ver 4.92
admin uses barge in feature extensively.
Admin is COS 2
All others COS 1
Getting a complaint that she can barge in on some but not others.
Display says barge in failed.
Can't see any diff in phones.
It's a puzzle
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
I have this same problem in a call center. I think I have narrowed it down to extensions that have been moved with set-relocate.
Is it consistently the same extensions? My customer says it moves around. He resets the system and it's fine for a while too.
A while ago I had a customer who's employees figured out they could not be barged in on if they were on a conference call so they would make a conference call with their cell phone and the intended party to get around it. Shows the same error of Barge in failed too.
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Joined: Jun 2004
Posts: 302
Member
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OP
Member
Joined: Jun 2004
Posts: 302 |
Interesting !
Thanks Brian
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Joined: Jun 2004
Posts: 302
Member
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OP
Member
Joined: Jun 2004
Posts: 302 |
Reset system.
Most barge in OK
Two stations, sometimes yes and sometimes no
???
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