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Joined: Feb 2005
Posts: 1,037
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Joined: Feb 2005
Posts: 1,037 |
IP Edge with MicroMas-H VA ports error : Unable to connect to service: U-Unknown Service
Is there a way to restart the services without rebooting the ACD server?
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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You can stop just the VA host services from the Netserver . Just right click on the VA host and show, services then exit the running application.
Then start it back from the Start menu.
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Joined: Feb 2005
Posts: 1,037
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Joined: Feb 2005
Posts: 1,037 |
David, VA Host doesn't show in Netserver. Even when I go down to All Programs>Toshiba>Strata ACD> and run Voice Assistant the popup shows "Waiting for Dialogic Board Services to Start" and a cancel button.
I'm waiting until this evening to reboot both the IP edge and the MicroMas-H just really didn't want to work late on Friday night.
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Joined: Jun 2005
Posts: 2,722 Likes: 7 |
The easiest way to resolve Dialogic problems is by a reboot. You can run the Dialogic HMP configuration to make sure everything is green.
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Joined: Feb 2005
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Thanks David that's what I had to eventually do to get it back. I appreciate the advice
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