Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#604131 09/23/16 04:34 PM
Joined: Feb 2005
Posts: 1,037
Member
OP Offline
Member
Joined: Feb 2005
Posts: 1,037
IP Edge with MicroMas-H VA ports error : Unable to connect to service: U-Unknown Service

Is there a way to restart the services without rebooting the ACD server?

Atcom VoIP Demo
VoIP Demo
Joined: Jun 2005
Posts: 2,650
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,650
Likes: 4
You can stop just the VA host services from the Netserver . Just right click on the VA host and show, services then exit the running application.

Then start it back from the Start menu.

Joined: Feb 2005
Posts: 1,037
Member
OP Offline
Member
Joined: Feb 2005
Posts: 1,037
David, VA Host doesn't show in Netserver. Even when I go down to All Programs>Toshiba>Strata ACD> and run Voice Assistant the popup shows "Waiting for Dialogic Board Services to Start" and a cancel button.

I'm waiting until this evening to reboot both the IP edge and the MicroMas-H just really didn't want to work late on Friday night.

Joined: Jun 2005
Posts: 2,650
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,650
Likes: 4
The easiest way to resolve Dialogic problems is by a reboot. You can run the Dialogic HMP configuration to make sure everything is green.

Joined: Feb 2005
Posts: 1,037
Member
OP Offline
Member
Joined: Feb 2005
Posts: 1,037
Thanks David that's what I had to eventually do to get it back. I appreciate the advice


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,819
Posts636,734
Members49,641
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
jmd2009, Ken Stephens, Teri J
Newest Members
AlAl, mike hurford, Nigel S, ramo, Monte Grubbs
49,640 Registered Users
Top Posters(30 Days)
pvj 12
ramo 10
Toner 10
dans 5
Who's Online Now
0 members (), 201 guests, and 63 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5