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Joined: Mar 2010
Posts: 82
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Joined: Mar 2010
Posts: 82 |
Anybody know how to deflect an incoming call to voicemail? Customer used to have IDCS 500 and used to press the # key to stop the incoming call from ringing and send it to voicemail.
Robert
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Joined: Nov 2014
Posts: 28
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Joined: Nov 2014
Posts: 28 |
I just tested with a SMT-6010 and pressing the # key still sends to voicemail.
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Joined: Mar 2010
Posts: 82
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Robert
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Is it ringing direct to the set or a group?
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Joined: Mar 2010
Posts: 82
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OP
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Joined: Mar 2010
Posts: 82 |
Direct number to station from PRI.
Robert
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Joined: Mar 2010
Posts: 82
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Joined: Mar 2010
Posts: 82 |
Found the issue. Found VM AME in COS was set to no. I tested the 6011 from our switch, duh.
Robert
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