web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#605403 11/08/16 04:02 PM
Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
Anybody know how to deflect an incoming call to voicemail? Customer used to have IDCS 500 and used to press the # key to stop the incoming call from ringing and send it to voicemail.


Robert
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

robtech #605405 11/08/16 04:15 PM
Joined: Nov 2014
Posts: 28
Member
Offline
Member
Joined: Nov 2014
Posts: 28
I just tested with a SMT-6010 and pressing the # key still sends to voicemail.

robtech #605406 11/08/16 04:34 PM
Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
Not on the 6021's.


Robert
robtech #605407 11/08/16 04:38 PM
Joined: Sep 2001
Posts: 2,329
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,329
Likes: 7
Is it ringing direct to the set or a group?

robtech #605409 11/08/16 04:55 PM
Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
Direct number to station from PRI.


Robert
robtech #605489 11/10/16 02:28 PM
Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
Found the issue. Found VM AME in COS was set to no. I tested the 6011 from our switch, duh.


Robert

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,712 CTX100 install
186,796 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
2 members (Toner, hitechcomm), 142 guests, and 241 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5