Business Phone Systems

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#606721 01/04/17 11:19 PM
Joined: Jan 2007
Posts: 1,014
John807 Offline OP
OP Offline
Joined: Jan 2007
Posts: 1,014
I set up system alarms on my test system using the same settings I have for e-mail gateway and everything works fine. I powered the system down and brought it back up and got the alarms. This morning I got the daily logs of all the alarms in history.
This afternoon I did the same thing for a client and asked for the daily report to send at 2:45 this afternoon and didn't receive anything? Should I have or will I see it tmw? Is there somewhere in the OS7400 I can see if it attempted to send it and why it might have failed? They are using e-mail gateway and that works fine and I used the same settings I have set up for e-mail gateway.

John 807
Atcom VoIP Demo
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John807 #606870 01/09/17 09:52 PM
Joined: Jan 2010
Posts: 31
Joined: Jan 2010
Posts: 31
If they are using Office365 - the vmail to email may not work.
I started to have a problem with this about 1 year ago. The problem has to do with Microsoft making changes and the email header information on new messages. Forwarded/redirected messages work, but new messages do not 1) setup the sending email account as a gmail account. 2) Try adding in a non-office365 account (gmail, aol, yahoo) and see if the emails go thru to a non-office365 account. To my knowledge Samsung has not come up with a patch for this issue.

Thank you!

Moderated by  nameless, pvj 

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