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Joined: Nov 2005
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There is prompt that say "Good Morning or Good Evening, welcome to the voice processing system". Then our C.S, 1 greeting that we recorded comes on.
Need to turn off these prompts. Do you know the prompt numbers to turn off?
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Joined: Jul 2006
Posts: 2,674 Likes: 9
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The prompts are listed in the manual, and it depends on the version of TVS. It comes to mind they are 247, 248 and 249 for the Good morning/afternoon and evening, but I think 817 is the Welcome message.
Carl
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Joined: Jun 2006
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This was edited out as it is more information than should be posted in the open forums.
Last edited by justbill; 03/02/17 01:56 AM.
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Joined: Nov 2005
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Joined: Oct 2002
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Probably wont see this now....but to truly "turn them off" and not just record a second of silence over them...you have to first record silence/something- save it and then go back to greeting number...and this second time around you will then have the option to "turn off prompt" ....option 3 -- Not sure why Panasonic did it this way ...it is what it is.
Better to truly turn off so customers are not hearing pause at all..
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