web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#608388 03/01/17 12:46 PM
Joined: Nov 2005
Posts: 323
srd1 Offline OP
Member
OP Offline
Member
Joined: Nov 2005
Posts: 323
There is prompt that say "Good Morning or Good Evening, welcome to the voice processing system". Then our C.S, 1 greeting that we recorded comes on.

Need to turn off these prompts. Do you know the prompt numbers to turn off?



Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jul 2006
Posts: 2,713
Likes: 10
Admin
***
Offline
Admin
***
Joined: Jul 2006
Posts: 2,713
Likes: 10
The prompts are listed in the manual, and it depends on the version of TVS. It comes to mind they are 247, 248 and 249 for the Good morning/afternoon and evening, but I think 817 is the Welcome message.

Carl


Joined: Jun 2006
Posts: 211
Member
Offline
Member
Joined: Jun 2006
Posts: 211
This was edited out as it is more information than should be posted in the open forums.

Last edited by justbill; 03/01/17 09:56 PM.
Joined: Nov 2005
Posts: 323
srd1 Offline OP
Member
OP Offline
Member
Joined: Nov 2005
Posts: 323
Thank you.

Joined: Oct 2002
Posts: 723
Member
Offline
Member
Joined: Oct 2002
Posts: 723
Probably wont see this now....but to truly "turn them off" and not just record a second of silence over them...you have to first record silence/something- save it and then go back to greeting number...and this second time around you will then have the option to "turn off prompt" ....option 3 -- Not sure why Panasonic did it this way ...it is what it is.

Better to truly turn off so customers are not hearing pause at all..


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,790 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
0 members (), 115 guests, and 233 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5