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#61026 11/20/08 10:40 AM
Joined: Apr 2008
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intertel axxess configured for pri

controller card keeps resetting dumping every 12 mins
new service provider
move from xo to cbeyond

any idea


RonB
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#61027 11/24/08 07:29 AM
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We had a similiar problem, Ron. Maybe what we did to fix it will help you.
In programming the PRI Card, change the ISDN SWITCH TYPE setting to AT&T 5ESS CUSTOM.

#61028 11/24/08 09:28 AM
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Please clarify if the card is physically resetting or if the framer is taking errors and falling into alarm. There is a difference.

What version and CPU type are you using?


60% of the time it works every time
#61029 11/25/08 09:17 AM
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I would suggest connecting to the card serially or via SSH if it is a 5000 and checking the low layer errors.


ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified
http://www.voipnetworkengineering.blogspot.com

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