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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
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Yup. That is a Partner Mail.
If it gets to the point where it no longer functions properly (breaks down), the Avaya Partner Messaging would be a good replacement.
I Love FEATURE 00
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Moderator-Avaya
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Moderator-Avaya
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Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Depends on what Partner Mail it is, a 1 or a 3 as they have different procedures.
Last edited by dtmf; 04/02/14 10:17 AM.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Jun 2017
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I also have a Partner Mail with a lost admin password. Or, rather, the person with it was terminated. It's a Partner Mail VS 5.0. Is there someone I can talk to about getting the admin password reset?
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
You have a few options. You can reach out to Avaya, a local authorized Avaya Business Partner or send a PM to Mike Daniel...who is one of the moderators of this forum. His screen name is "mdaniel".
I Love FEATURE 00
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
Where are you located.
Fill out your information
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Joined: Jun 2017
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Member
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Member
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The manual has a still-working 800 number in it, right there in the paragraph about what to do if you lose the admin voicemail password. Just the Avaya support line, it seems. Awesome it still works after 20 years. Unfortunately, they were unable to help me. I have all the original purchase paperwork from when it was installed in 2000, and offered to open up a new support contract or pay a one-time fee, but they said that they no longer make new support contracts with end-users who have old systems. I am experienced with equipment like this. I did try connecting to the serial console, but couldn't get any response. Might be a baud rate issue. The documentation I found said 19200, but I never got a response. I also found a document suggesting I log into mailbox 9997 with the device serial number as my password. That also didn't work. It seems like there's a piece of carefully-guarded knowledge that would make this a ten-minute job if I had it, and so I am pursuing that knowledge.  -- David
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Joined: Jun 2017
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(I did PM mdaniel. No reply yet, but it's been under a day, so quite understandable.) -- David
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
Users mongo or hitechcomm might be able to help as well. Backdoor passwords are not posted for security purposes. If possible, please update your profile, so a local Authorized Avaya Business Partner can be located.
I Love FEATURE 00
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Joined: Feb 2005
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Joined: Feb 2005
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With Partner Mail, if it is original then there is a process to reset the password. But if it has been refurbed and the hard drive replaced at some point then I don't think it can be done.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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