|
|
|
|
Joined: Jun 2008
Posts: 7
Member
|
|
Member
Joined: Jun 2008
Posts: 7 |
Happy Holidays!
Basically, we have the Inter-tel 5000 phone system here. We currently have a "Night Mode" button on our phones, that forwards all calls to an outside answering service. However, we would like to create another button where we can leave a greeting, stating that we are closed for the evening and give the caller an option to speak to our answering service via a button press. We actually have the need for both buttons!
I set some of this stuff up a loooooooooong time ago. I lost my notes and don't remember any of this!!
Thanks!!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2006
Posts: 241
Member
|
|
Member
Joined: Nov 2006
Posts: 241 |
Assuming you're using newer software, using a STAR app will effectively put the phones in night mode although it is not a night mode manager. What we do a lot is set the STAR to route based on specific calendar dates and also certain days of week for routine known events. Then put a route in the STAR (toward the top), set to night mode only, and only press night mode when you want this alternate route to be in effect.
60% of the time it works every time
|
|
|
|
Forums84
Topics94,531
Posts640,040
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
111
guests, and
48
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
