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Joined: Nov 2017
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OP
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Alright guys, I've been at "Company X" for some time now, and they want me to figure out why the SV-8100 is not paging. I determined that the Valcom 2000A works, the speakers work (I've run music through them from the Valcome 2000A on the Tip/Ring side, but the system will not page under any circumstance when using external paging from the phone. Can anyone help me figure out what to do, what the set, etc...?
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Joined: Apr 2005
Posts: 2,482 Likes: 1
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Joined: Apr 2005
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Was external paging working and stopped?
What procedure are you using for external paging, intercom dial tone and access number, one touch button or navigating the menu via the display?
We get old too soon, smart too late
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
The external page port on the SV8100 will not pass along touch tones for a zone paging device. Use a CO port if needed. Hope this helps.
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Joined: Nov 2017
Posts: 2
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OP
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Joined: Nov 2017
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Was external paging working and stopped?
What procedure are you using for external paging, intercom dial tone and access number, one touch button or navigating the menu via the display? External paging did work for a bit. It stopped before I ever started here. We access the external paging by dialing 703 and then selecting group 0 for all. In the past this worked for them. Now it doesn't.
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Joined: Apr 2005
Posts: 2,482 Likes: 1
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There are 2 ways to connect the 2000A for external paging, trunk port or page port, you need to call in a NEC tech, he or she will determined if the connection is correct or the paging port went bad. My guess someone messed with the wiring or settings in the 2000A
We get old too soon, smart too late
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Joined: Feb 2010
Posts: 444
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Joined: Feb 2010
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Has this been resolved?
Do you here the paging coming out of the phone system?
are you using CPU Page port
I had a problem with the connection because I was using a stereo plug as opposed to a mono
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