web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jun 2005
Posts: 114
Member
Member
Offline
Joined: Jun 2005
Posts: 114
I take care of these units for a branch of our college.
Recently ( ? past 6 months from reports I got ), one particular
extension is stuck on forwarding all calls to Voicemail.

When you call it through the auto-attendant ( i.e. dial main number,
get greeting, then dial the extension ), it goes to voicemail without ringing the
phone. Dialing it from another extension - same result.

I had the users dial 7100 to clear all forwarding - same result.
I had them dial 790 to clear all station features. Same result.

I am going out there ( it's a few miles away ) on Monday to look at the TVA
programming.

Someone else set up the A/A programming, so I have to review what he did.

Anybody have more suggestions what settings to check?

Thanks,







Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2007
Posts: 2,125
Likes: 4
OBT Offline
Admin
*****
Admin
*****
Joined: Jan 2007
Posts: 2,125
Likes: 4
check mailbox settings (all calls to mailbox), if that is yes it will send calls dialled through the VM straight to voicemail without ringing he phone


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
dexman 3
Who's Online Now
1 members (Professor Shadow), 254 guests, and 44 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0