web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jun 2005
Posts: 114
Member
OP Offline
Member
Joined: Jun 2005
Posts: 114
I take care of these units for a branch of our college.
Recently ( ? past 6 months from reports I got ), one particular
extension is stuck on forwarding all calls to Voicemail.

When you call it through the auto-attendant ( i.e. dial main number,
get greeting, then dial the extension ), it goes to voicemail without ringing the
phone. Dialing it from another extension - same result.

I had the users dial 7100 to clear all forwarding - same result.
I had them dial 790 to clear all station features. Same result.

I am going out there ( it's a few miles away ) on Monday to look at the TVA
programming.

Someone else set up the A/A programming, so I have to review what he did.

Anybody have more suggestions what settings to check?

Thanks,







Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2007
Posts: 2,116
Likes: 2
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,116
Likes: 2
check mailbox settings (all calls to mailbox), if that is yes it will send calls dialled through the VM straight to voicemail without ringing he phone


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
2 members (Gary S., Toner), 138 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5