Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2017
Posts: 4
Member
OP Offline
Member
Joined: May 2017
Posts: 4
Hello!

I'm trying to see how to pass caller id to the phone after a selection is made via auto attendant.

All that shows up is
Line1
Call from InMail (flashes quickly) then Transfer << InMail

Is there a way to show the caller id instead of maybe the line that it's coming in on?

I've tried checking caller id in the following:

20-09-02
14-02-10
14-01-22
15-01-10

Is this possible?


Atcom VoIP Demo
VoIP Demo
Joined: Nov 2006
Posts: 704
Member
Offline
Member
Joined: Nov 2006
Posts: 704
HI! You should ,,tell us what Trunk service u have from your service provider Analog trunk ,,SIP, T1/ PRI, etc,, also How many rings before it goes to AA??

Last edited by ATechguy; 03/05/18 07:36 PM.
Joined: May 2017
Posts: 4
Member
OP Offline
Member
Joined: May 2017
Posts: 4
I knew I missed something. These are analog trunks. Right now we've set the timer in 22-01-04 to be 2, so it goes to AA right away. I guess this might be the reason as it might not have had time to receive the number yet? This is on a lab system as we're testing out a few things so I can make changes quickly.

Joined: Apr 2005
Posts: 2,481
Likes: 1
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,481
Likes: 1

Run the wizard in Web Pro for caller ID, it will walk you through each program step by step.
FYI: you did miss a program.


We get old too soon, smart too late
Joined: May 2017
Posts: 4
Member
OP Offline
Member
Joined: May 2017
Posts: 4
Thanks i'll take a look smile


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,827
Posts636,761
Members49,644
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Al Dukes, entire
Newest Members
PhoneGuy827, julesm, Helen.D, AlAl, mike hurford
49,643 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
Who's Online Now
6 members (ramo, hbiss, JBean3329, Toner, Curlycord, justbill), 76 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5