sundance-communications.com/forum Forums TDM Business Telephone Systems NEC Telephones & Systems SV9100 - Caller ID via Auto Attendant

Hello!

I'm trying to see how to pass caller id to the phone after a selection is made via auto attendant.

All that shows up is
Line1
Call from InMail (flashes quickly) then Transfer << InMail

Is there a way to show the caller id instead of maybe the line that it's coming in on?

I've tried checking caller id in the following:

20-09-02
14-02-10
14-01-22
15-01-10

Is this possible?

HI! You should ,,tell us what Trunk service u have from your service provider Analog trunk ,,SIP, T1/ PRI, etc,, also How many rings before it goes to AA??

I knew I missed something. These are analog trunks. Right now we've set the timer in 22-01-04 to be 2, so it goes to AA right away. I guess this might be the reason as it might not have had time to receive the number yet? This is on a lab system as we're testing out a few things so I can make changes quickly.

Run the wizard in Web Pro for caller ID, it will walk you through each program step by step.
FYI: you did miss a program.

Thanks i'll take a look