|
|
|
|
Joined: Feb 2005
Posts: 15
Member
|
|
Member
Joined: Feb 2005
Posts: 15 |
I am receiving an error message that "All UM ports exceeded the busy threshold time" (code 262, subcode 00020) from an NS700. I cannot locate an "error Code" listing that references this code (or any NS700 code list for that matter) in any of the manuals I have (Programming, Installation, User). Can someone point me in the right direction? It is not causing a problem that we are aware of but if there is a setting that I can change, I would like to do so.
Thank you in advance!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2007
Posts: 6,835 Likes: 26
Retired Admin
|
|
Retired Admin
Joined: Dec 2007
Posts: 6,835 Likes: 26 |
Have you looked through your Panasonic Tech Bulletins? Sometimes those will show issues that are "not a problem, and will be fix in next software update". You might also be able to reach out to Panasonic: https://business.panasonic.com/support-officetechnology-communicationsystems[ 7.1.4 Error Messages basically only helps with hardware issues not software timers]
|
|
|
|
|
Joined: Dec 2007
Posts: 386
Member
|
|
Member
Joined: Dec 2007
Posts: 386 |
I believe it means all ports were busy for extended periods of time. 2 port system answering with high call volume?
BTS
|
|
|
|
|
Joined: Sep 2012
Posts: 63
Member
|
|
Member
Joined: Sep 2012
Posts: 63 |
tech support can't seem to help me with error codes.. Seems like they would be more helpful to the manufacturer than to the tech in the field.
|
|
|
|
|
Joined: Dec 2007
Posts: 386
Member
|
|
Member
Joined: Dec 2007
Posts: 386 |
I was told that they are in the service manual? Who are you calling for tech support?
BTS
|
|
|
|
|
Joined: Jul 2006
Posts: 19
Member
|
|
Member
Joined: Jul 2006
Posts: 19 |
List of Errors and Solutions
262 All UM ports • Recommend an increase of
exceeded the busy Activation Key for UM
threshold time
[hh:mm:ss]
• All UM ports
exceeded the busy
threshold time
• [hh:mm:ss] shows
busy continuation
time
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
