Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#622072 07/19/18 02:44 PM
Joined: Jan 2012
Posts: 8
Member
OP Offline
Member
Joined: Jan 2012
Posts: 8
I HAVE A SUMMIT 80 AND I CAN'T GET THE TWO WAY RECORD TO WORK . I HAVE CALLED TECH SUPPORT BUT EVERYTHING THEY SAID TO TRY I'VE ALREADY DONE . I CAN GET EVER CALL TO RECORD IF I SET IT THAT WAY BUT I CAN'T GET MY TWO WAY RECOED BUTTON TO WORK . ANYONE ? ANYONE ? Bueller ? Bueller ?

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
Function has to be turned on for both the extension and the assigned mailbox, pgm 112 and 127


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Apr 2007
Posts: 48
Member
Offline
Member
Joined: Apr 2007
Posts: 48
in pgm 127
option 2 ..........2way record on
option 7............automatic talk recording option ..all/co
option 8............automatic talk recording destination (set to VM group e.g 440)
option 11.........vmid number ..the extension were you want the recording to go

you can program a two way record button into a flex key ...program trans/pgm 80 into a key



emeraldpaddy
Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
Remember, while many states follow the federal “one-party consent” law with regard to requirements for recording phone conversations, other states have enacted laws that are more strict in their requirements. In the U.S., there are 12 states that require the consent of both parties when a phone conversation is being recorded.

California
Connecticut
Florida
Illinois
Maryland
Massachusetts
Michigan
Montana
Nevada
New Hampshire
Pennsylvania
and Washington.

So if indeed your system is in Virginia you are not required by law to announce that the call is being recorded. Since the person who is answering/making calls (on your system) know that the call is being recorded, then that satisfies the "one-party consent".

Regardless of a state’s specific telephone recording laws, it is generally illegal in any state or federal jurisdiction to record a phone conversation that you are not a primary participant of, have not received consent to record from at least one of the participants, and are attempting to record a conversation that you would not normally be able to overhear.

Last edited by Professor Shadow; 07/29/18 09:47 PM. Reason: Updated list

Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Mar 2013
Posts: 137
Member
Offline
Member
Joined: Mar 2013
Posts: 137
Illinois is no longer on this list.

usbuild #622332 07/29/18 09:47 PM
Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
Originally Posted by usbuild
Illinois is no longer on this list.

Thank you. I have updated my information.
When must you get permission from everyone involved before recording?

Eleven states require the consent of every party to a phone call or conversation in order to make the recording lawful. These "two-party consent" laws have been adopted in California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania and Washington.

Notes:

(1) Illinois' two-party consent statute was held unconstitutional in 2014;
(2) Hawai'i is in general a one-party state, but requires two-party consent if the recording device is installed in a private place;
(3) Massachusetts bans "secret" recordings rather than requiring explicit consent from all parties.

Although they are referred to as "two-party consent" laws, consent must be obtained from every party to a phone call or conversation if it involves more than two people. In some of these states, it might be enough if all parties to the call or conversation know that you are recording and proceed with the communication anyway, even if they do not voice explicit consent.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,827
Posts636,768
Members49,645
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Dan Powell, EKPTECH86, History, LinuxTech, Mike Miller, ttcfcl
Newest Members
KoolBreeze, PhoneGuy827, julesm, Helen.D, AlAl
49,644 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
Who's Online Now
0 members (), 25 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5