Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2018
Posts: 3
Member
OP Offline
Member
Joined: Sep 2018
Posts: 3
Hello,

I have recently purchased an Officeserv 7200 with MCP card including RCM daughterboard and 8 TRK analog line card amongst others. I have two BT lines plugged into the TRK card and two VOIP lines from a Draytek router also plugged into the TRK card.
I am trying to get caller line ID working on the incoming phone lines, however I am finding that this works fine with my VOIP analog lines that come in, but not with the normal BT line (which does have caller ID enabled on the line and it works when you plug a caller ID phone directly into the incoming socket).

What am I doing wrong?

Atcom VoIP Demo
VoIP Demo
Joined: Dec 2010
Posts: 680
Member
*****
Online Content
Member
*****
Joined: Dec 2010
Posts: 680
When a call comes in on the BT lines, what does the display show on the phones? Also do you have CID allow on all lines in trunk CID?

Joined: Sep 2018
Posts: 3
Member
OP Offline
Member
Joined: Sep 2018
Posts: 3
When calling on a BT Line it just shows:

Call for 501
701:


When calling on a Draytek Trunk Line it shows::

44XXXXXXXXXXXX (i.e. the caller line ID)
Call for 501


I do have CID allowed on all the trunk lines.


Joined: Jun 2005
Posts: 574
Member
Offline
Member
Joined: Jun 2005
Posts: 574
Try turning cid with mmc 425

Joined: Sep 2018
Posts: 3
Member
OP Offline
Member
Joined: Sep 2018
Posts: 3
Bought an MP20 card with 4.80 firmware and that works - MCP card must be too old to cope with BT caller line ID. Thanks for those that tried to help.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,786
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
bravesfan, cjvio, Cory S., Jack Scott, l.landeche, TexasD
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
3 members (justbill, Biztel Cuban Okie Tech, devben), 153 guests, and 42 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5